Q: Drive Migration
Eventura will be migrating the Q drive to Azure this Wednesday 29th October at 9.30am. During this process, the Q drive will be unavailable for about one hour. Before the migration, please save and close all work on the Q drive to prevent data loss. Once the migration is complete, you’ll receive a confirmation email. After that, please follow these steps:
After Migration
1) close everything you have open and proceed to restart your machine. This can be done by right clicking on the start menu, then going to “Shut down or sign out” and then selecting “restart”:
2) Once your machine has restarted, please ensure you are connected to the network before logging back in. This can be achieved by either connecting a network cable to your machine or by connecting to “Derian Secure” wifi. To connect to the wif you will need to click on the internet icon at the bottom of your login screen (see below image). You need to authenticate with the secure wifi using your username and password that you use to log onto the machine with. Once connected you can then log back into your machine and you can check then to see if the Q drive is available for you.
If the Q Drive Shows a Red Cross
If you can see the Q drive but it shows a red cross and you’re unable to access it, then it will have to be manually mapped. This can be achieved by doing the following:
1) Right click on the Q drive and select “Disconnect”:
This should now disappear.
2) You will now need to right click on “This PC” (this is above the Q drive) and select “Map network drive”:
3) From the drop down for “Drive” select “Q”. In the folder location enter \\stderianhousefiles.file.core.windows.net\data and then ensure “reconnect at sign-in” is checked:
Once it looks like the above, please select “Finish” and the Q drive should be available for you again.
If anyone has any issues, please raise a ticket with Eventura Servicedesk either by calling 0333 240 9946 or emailing servicedesk@eventura.com – a member of the Eventura team will also be on site to assist if need be.
Please inform your teams about the above if they are due in on Wednesday and won’t see this beforehand, this also applies to any volunteers that use a PC/laptop.
Kind Regards
Kirsty Yates