February SMT Round Up
Hi everyone,
Here is this month’s SMT round up! Any questions, as always please ask.
Health and Safety
It is really important that health and safety incidents are reported on Vantage so actions can be taken.
SMT
- We know there are challenges for parking and whilst we continue with the options appraisal, we have engaged with contractors to review the site to see what opportunities there are for extra training.
- Agile working and how we can work more flexibly (which will help parking) will be discussed at We Are Derian on the 16th March – Karen is Chairing the next working group- please pop along.
- Clinical Update:
- Consultant post has been advertised externally which is very exciting and there is interest for the post already
- There has been an increase in incidents and errors, there is a new Standard Operating Procedure which will be being cascaded to all the Clinical Team
- Work on referrals and reviews is going well
- CQC have been updated on the phishing incident.
- Retail
- Really good start to the year – well done!
- Offers are being made on other properties with openings in Quarter 2
- Properties underway include Leigh, Nelson, Darwen, and further properties are being reviewed.
- People Services
- This was Ben’s last SMT meeting thank you Ben for all your contributions!
- Facilities
- We will be expecting the first stage of our fleet replacement to happen over the next few weeks where all 4 Nissan Micra’s will be replaced. We are currently managing changing scheduled delivery and transfers dates so please anticipate possible disruption when booking fleet vehicles. Please direct any queries to the Estates department
- Our phone system will be moving to cloud based storage. Appointments will be made soon with each department to review needs.
- Compliance
- Phishing incident has been reported externally and we have been visited by the police to gather evidence and for them to offer support and training – watch out for Detective Dave who will be coming back in, a number of families have contacted us – please pass on any requests for further information to Vanessa (spinks@derianhouse.co.uk)
- Comms and Marketing
- Good start to the year – well done!
- Oscar’s story has gone really well, Karen is going to the BBC today to be interviewed about it
- Spring campaign is being developed
- 30 years campaign is well underway
- Gold Badges for major donors are going to be produced to thank donors
- Raffle launches on Feb 20th – staff and volunteers are unfortunately not able to enter
- New telephone campaign for the lottery is underway, any questions please contact the Fundraising Team
- First family newsletter is being designed to send out to all our families following their feedback from the Family Survey.
We had a meeting with the CEO from Make a Wish last week…..watch this space for some exciting news……….
| Kind regards,
Vanessa Spinks |