Cyber Security Update
Dear team,
Well, we are now in week 3 of the aftermath of our Cyber Security Breach, and I am happy to say that we are now in a much more positive position, with efforts to get us back up and running making step by step progress every day.
I know that we still have some way to go before everyone’s systems are back to normal, but I want to thank you all for the patience and resilience you have shown. It’s been great to see everyone pitching in and looking after each other.
Eventura continue to be on site or available remotely working on staff issues to a priority order. If your access changes please report this to your line manager as they will update the priority list daily.
On Thursday evening we gave a full update to trustees about our ongoing situation, including the steps we are taking to recover from it, and yesterday (Tuesday) I briefed Karen Swindley (Chair of the Trustee Board) in more detail as a latest update.
Eventura continue to carry out work in response to the incident and to ensure that we are as secure as we can be. As part of this work, and as a precaution, we have temporarily disabled the Virtual Private Network (VPN) and so for now people will not be able to log onto their machines remotely to access the IT infrastructure (servers and drives) whilst working from home.
Implementing our VPN with two-factor authentication will be part of our work to add further strength to our security going forward.
In addition, you will start to see our new firewall appear, this will appear as Mimecast, and will replace the Barracuda system that we had in place. Please check these emails as the security has been heightened and some emails may be gate-keeped for you to then release.
As you will understand, we would again ask that all of this is kept confidential – given that it is relevant to the ongoing security of our systems. I will run through any questions at today’s We Are Derian.
Despite a difficult couple of weeks, thanks to your dedication, we have managed to keep the hospice open and running for families who need us most, and this is the most important thing.
| Best wishes
Karen
Karen D Edwards OBE CMgr
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