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Hi all,
A while back we emailed to request that all feedback and evaluations, also including any comments and compliments, following session and touch points with CYPs and families should be sent to the Engagement inbox (engagement@derianhouse.co.uk)
This is to ensure we are shaping our services around what our families want. This information will be shared back to all relevant staff members as well as highlighting to our families “you said we did”.
I just wanted to send a reminder to everyone as we haven’t received much feedback recently.
If anyone has any questions please get in touch.
| Kind regards,
Ionie Calderbank |
Hello all,
The regulations surrounding waste management have changed and we are now required to separate recycling from the domestic waste.
I will be putting new bins around the hospice for you to place cans, plastics and glass into. Paper and cardboard can still be left at the side of the bin.
Thank you for your cooperation in helping make Derian green but if you have any issues please let me know.
| Kind regards,
Samantha Lamb |
Some days stay GOLD forever! 🏅
The award-winning Derian House entry in this year’s Community and School Show Garden competition was showcased at the tenth annual Chorley Flower Show in Astley Park over the weekend… 🌺
…and what a weekend it was, taking a trip down memory lane as we celebrated the event’s epic milestone year with a ‘Through the Decades’ theme! 🤩
Our display took us back to the nineties, and showcased the origin story of Derian House Children’s Hospice – which back in 1993, was one of only five in the whole of the UK 🏡
With toy JCBs representing the breaking of the ground courtesy of national treasure Ken Dodd, a working construction site (with actual brick wall!), a playable sandpit, and a scaled-down Seaside Garden decking area, our perfect plot certainly grabbed the judges’ attention 🚧
A particular highlight for garden guests was the interactive 1993 spinning quiz – which for those of you left pondering, a pint of milk back then was just 34p! 🥛
A huge thanks to our team of staff and volunteers who put together 2025’s Derian display, and for those who gave up their time this weekend to speak with over 12,000 event-goers about the work we do here at the North West’s children’s hospice 💚
Hello all,
Following on from recent safety inspections I am pleased to let you know we have passed the Risk Assessment with a few bits to action.
With that in mind please can I remind everyone of the importance of fire safety and security with the following points;
- Fire doors should not be propped open with door wedges, if you feel a door needs to stay open please let me know and we will look at magnetic retainers on these doors.
- Equipment shouldn’t be stored on corridors or in a stair well.
- Emergency exits should not be used a regular exits to the building, I have seen the doors in the diner and on the link corridor used for this.
- Gates to the garden should remain closed from a safety and security perspective.
- Please ensure if you are allowing access to someone anywhere in the hospice they have an ID badge be it visitor, contractor or volunteer.
Your co-operation is much appreciated.
If you have any concerns or ideas to ensure the safety and security of our families and yourselves please let me know.
| Kind regards,
Samantha Lamb |
Hi everyone,
Please be aware that during the summer holidays on Tuesdays, we will be closing Danni’s Diner to staff at 12:45pm to accommodate our families, children and young people attending Family Day Care.
You will be able to eat your lunch in the lounge/snug/hopefully outside if the weather is nice (!) after this time, subject to availability.
This will be from today (Tuesday 22nd July), with the last one being Tuesday 2nd September.
Thank you for your cooperation J
Good afternoon everyone,
I am very happy to share that the Trustees have approved a 3.6% cost of living salary increase for all employees. This will be effective within your July salary and will be backdated to the 1st April 2025. I hope you agree that this is wonderful news given the current economic climate.
| Kind regards,
Karen
Karen D Edwards OBE, CMgr |
Hi everyone!
I just wanted to make you all aware that next Saturday, 28th June, we have our first ever Derian House Colour Run happening!
We are looking forward to welcoming nearly 600 people to Derian House and cannot wait for the chaos and colour!
So far, our Colour Run has raised an incredible £13,459, which I’m sure you’ll agree is amazing!
I also wanted to let you know that on Friday 27th June from 3pm onwards, part of the car park will be being sectioned off ready for some of our vendors the following morning.
Our brilliant Estates Team will be sure sectioning the car park off, so please try your best to not park in the new car park spaces on the right hand side of the car park as you enter Derian House. (To be exact…from the Derian House sign on the drive, all the way back to the new lovely little rockery, and all the way across to the fences of our Astley Village neighbours.)
The event itself will all be contained onto the field, we will however be having a few Blue Badge cars parking on the car park here. Please, if you are working on Saturday 28th June, please be very wary of our guests as you enter the car park, and drive cautiously.
If anyone has any questions please do let me know. Thank you so much for your help!
| Kind regards,
Kerry Salmon Income, Comms and Marketing |
Hi everyone,
We’ve got another success story from our amazing Derian Dynamos team!
Harrison, Luke and Felix (aka Maverick, Iceman & Goose) beat the best of the best at Bolton Arena yesterday to become the North West Regional Kurling Champions for a second year running!
In collaboration with Panathlon and Bolton Wanderers in the Community, they were up against six other teams from schools all over the North West and stormed through winning five out of their six games.
We are so proud of their commitment, vision and team work and have seen their confidence soar throughout the local and regional competitions.
| Kind regards,
Mel Lowe
Youth Worker |
Hello all,
You will be pleased to know you no longer have to take your laptop to the printer to print! The ‘Papercut’ software is back on the server!
You will need to log on to the printer using your ID badge, it will ask you ‘Do you wish to associate this card with the user account’, select YES, input your log in credentials that you use to log in to your laptop – FIRSTNAME.SURNAME then PASSWORD.
Evolve (photocopying company) have confirmed that all printing that was accidently sent to the ‘follow me on Moana’ printer in the last few months has been deleted.
In addition to the above, you will receive an email from Domain postmaster address stating you have ‘new held messages’ from evolve.scanner@evolvemail.co.uk – please release this email as it will be a PIN number that you can use to log on to the printer with in case you misplace your ID badge.
Happy Printing!
Kind Regards
Kirsty Yates
Admin Team Leader
Hi everyone,
It has been highlighted recently that some computer and iPad screens have been left unlocked and information visible while staff have moved away from their desk, or on some occasions while in meetings for some length of time.
Can I please remind everyone that it is your responsibility to make sure your computer or iPad screen is locked and information is not visible to anyone not authorised to view it. This is a potential breach of our Data Protection and Information Governance policies & guidance as well as legislation, therefore continued non-adherence could lead to further action being taken.
This issue was discussed at today’s Information Governance Steering Group meeting, and managers have been tasked with addressing this issue with individual staff members where this is found.
Many thanks,
Anthony.
| Kind regards,
Anthony Mohammed |
Welcome to Children’s Hospice Week – a celebration of the nation’s 53 hospices for children, and the wonderful work they do to help youngsters whose lives are too short.
For families caring for a seriously ill child, Derian House is a safe haven where they and their children can get care and support, enjoy their time together and make precious memories.
Throughout the course of this week, we’ll be sharing stories about the care we offer here at the North West’s children’s hospice over on our social media pages, so keep an eye out!
In 2024, we helped over 400 babies, children and young people – whose lives are too short – make happy memories in an environment of fun, respect and above all, Outstanding Care.
Good afternoon everyone,
Following on from my last email, in which I gave an update on our cyber security incident, I now have the details regarding support that will be made available to all staff.
Although we have no evidence that your information was accessed, we cannot rule it out.
And so, as part of our commitment to your personal data security, we are happy to offer 12 months of credit and identity monitoring by TransUnion at no cost to yourselves.
Please let HR know at HR@derianhouse.co.uk know if you are interested in this service and we will send you the information and individual activation code that you will need to set it up.
Please keep vigilant for any suspicious activity and we have been advised that it’s wise to set up two-step authentication on all online services.
At the recent We Are Derian Forum, a few of you asked me about whether a recent increase in spam calls is linked to our cyber incident. I have sought advice from CFC, our cyber security specialists, and can confirm that this is not linked.
As always, if you have any questions, please speak to me or any of the directors.
| Best wishes
Karen
Karen D Edwards OBE CMgr
|
Hello
Thank you all for your patience with regards to the wifi (we are no longer using ‘Derian Radius’), we are now using ‘Derian Secure’, please follow the below steps – once everyone has moved to this wifi, the standard ‘Derian wifi’ will be stopped.
- Click on the wifi icon at the bottom right of your screen
- Click on the arrow at the side of the wifi symbol
- Select ‘Derian Secure’ wifi and connect
- Tick the box – Use my Windows user account
- You should get the following message – ‘Continue Connecting?’ Press Connect
You should now be connected to ‘Derian Secure’, any issues please let me know.
Kind Regards
Kirsty Yates
Hello Everyone
We have two rotational posts available for Registered Nurses. These will be rotating between In house and out in the Community, please see attached job description.
If anyone is interested in applying for one of the two positions please send your expression of interest to me by 16 May 2025.
Thanks,
Kim
Hi Everyone,
As our printers are not yet re-configured to print automatically through their own server, we have been printing documents by plugging directly into our printers.
However, this week some information has been found on the Care Team printer which includes confidential staff and donor information.
Can you please ensure that when printing you are selecting the correct printer from the drop-down menu on your print screen and that your computer is plugged into the printer you are using before you print documents.
We are working with Evolve (printer supplier) and eVentura to address the printing issue and will get these back to normal as soon as possible.
Many thanks,
Anthony Mohammed
Dear team,
Well, we are now in week 3 of the aftermath of our Cyber Security Breach, and I am happy to say that we are now in a much more positive position, with efforts to get us back up and running making step by step progress every day.
I know that we still have some way to go before everyone’s systems are back to normal, but I want to thank you all for the patience and resilience you have shown. It’s been great to see everyone pitching in and looking after each other.
Eventura continue to be on site or available remotely working on staff issues to a priority order. If your access changes please report this to your line manager as they will update the priority list daily.
On Thursday evening we gave a full update to trustees about our ongoing situation, including the steps we are taking to recover from it, and yesterday (Tuesday) I briefed Karen Swindley (Chair of the Trustee Board) in more detail as a latest update.
Eventura continue to carry out work in response to the incident and to ensure that we are as secure as we can be. As part of this work, and as a precaution, we have temporarily disabled the Virtual Private Network (VPN) and so for now people will not be able to log onto their machines remotely to access the IT infrastructure (servers and drives) whilst working from home.
Implementing our VPN with two-factor authentication will be part of our work to add further strength to our security going forward.
In addition, you will start to see our new firewall appear, this will appear as Mimecast, and will replace the Barracuda system that we had in place. Please check these emails as the security has been heightened and some emails may be gate-keeped for you to then release.
As you will understand, we would again ask that all of this is kept confidential – given that it is relevant to the ongoing security of our systems. I will run through any questions at today’s We Are Derian.
Despite a difficult couple of weeks, thanks to your dedication, we have managed to keep the hospice open and running for families who need us most, and this is the most important thing.
| Best wishes
Karen
Karen D Edwards OBE CMgr
|
Hi all
Please could you all ensure to fill up the fleet cars with petrol before bringing them back to the hospice.
We have had an incident today where someone has gone to the fleet car and it was on red. This then causes a delay for staff if they are going to an appointment as they have to call at the petrol station first.
Many thanks for your cooperation in this matter J
Hi Everyone,
We recently asked for suggestions of what we could name the new playground and asked for your help for shortlisting to help choose the top 5. Thank you to everyone who got involved. It was difficult to choose only 5, but now we have, we are asking for your help again by voting for your favourite.
Top 5:
| – Sunshine Park |
| – The Happy Hive |
| – Giggle Garden |
| – Park4All |
| – Happy Place |
Voting is open to everyone.
Please can you all share this with as many children, young people and families as possible.
You can vote by Microsoft form here: https://forms.office.com/e/DGn71XLV5C or by email engagement@derianhouse.co.uk.
Closing date for votes is Friday 11th April.
Any questions please feel free to get back in touch.
Thank you in advance for your support.
Exciting News!
Our Summer Raffle has now launched are we’re pleased to announce all staff and Volunteers (excluding Trustees & Directors) are eligible to play – So don’t miss the chance to win one of our fabulous cash prizes, including our first prize of £5,000!
The raffle costs just £1 per ticket and with a guaranteed winner, someone has to take home the top prize, and it could be you!
There are also runners-up prizes of £1,000, £500 and 20 lucky winners of £25.
Raffle tickets can be purchased from reception Monday – Friday 9.00am – 5.00pm or alternatively can be bought online at www.derianraffle.co.uk.
We would also love your help to sell tickets to your friends and family, so if you’re a super selling machine, please speak to Sarah Proctor, ext.206/ sarah.proctor@derianhouse.co.uk
| Kind regards,
Sarah Proctor |
Oh, what a night! ![]()
We enjoyed a star-studded evening at the Smiley Charity Film Awards, held at indigo at The O2 last week ![]()
Thanks to our supporters’ votes, The Little Things documentary was shortlisted for Best Film in the ‘Longform – Over £5m Turnover’ category… ![]()
…and despite not winning, we took home BRONZE in the People’s Choice Award ![]()
With celebrity guests including host Lisa Snowdon, This Morning’s Jeff Brazier, and TV icons Patsy Kensit and Patsy Palmer, it was an evening we’ll never forget ![]()
Sharing the room with over 200 inspirational charities from across the country was a huge honour, with some incredible films showcasing the important work of the non-profit sector ![]()
Well done to all of the winners and thank you so much to the Smiley Movement for having us ![]()
Hi all,
We want to share some good news!
Our language and accessibility toolbar is live on both our Derian main website and our family website.
Recite Me is an accessibility assistive toolbar which will allow our website visitors to customise the webpages in a way that works best for them.
The Recite Me toolbar features include:
- Screen reader
- Multiple reading aids
- Live translation feature that has over 100 languages including 65 text-to-speech.
- Styling options – changes to font size, type and colour.
Our families will now be able to translate the pages in their chosen language and with 65 languages being about to read out loud.
This means that our websites will be accessible for families for whom English is a second language, those who don’t read English, and those who don’t read at all.
Alongside this, the toolbar will help individuals who may have a disability, learning difficulties or visual impairment as the features will be able to support them by customising the pages as they need, meaning that even more people will be access Derian House information.
We will be working on advertising the toolbar, demonstrating on how it works, along with highlighting all its benefits of the toolbar over the coming weeks, so please keep a look out for this.
Please start sharing this news with our families and other professions who may wish to refer families to Derian House, as Recite Me will make our website inclusive and a place where people can access information in an easy way.
The toolbar is found:
https://www.derianfamily.co.uk
If you have any questions please let us know.
Hi all,
Just a reminder that Abbey ICT will still be with us for IT support until the end of March.
Please email support@abbeyict.com if you need anything, and we will still have onsite presence from a member of the team every Wednesday.
Good afternoon everyone,
As you will know, our Smile Park is currently in the middle of a major refurbishment… and with that comes a rebrand!
Our family engagement team have been working on a project to allow our families the chance to name our brand new and inclusive space, and we’ve decided to open it up to staff and volunteers, too.
We’d love you to help us name the playground – closing date for entries is Monday 24th March, and all entries will then be shortlisted with a new vote with the final five going live shortly after for all of our social media followers to choose our winner.
Whoever wins will then be invited along to an official opening in the spring.
Here’s a link to a video of the virtual tour of the new ‘Smile Park’ on Facebook – you can either comment your entry on the post or email engagement@derianhouse.co.uk.
https://www.facebook.com/derianhouse/videos/1615199169103601
Hi All,
Please see email below – if anybody would like tickets, please let me know.
Thanks
Emma (Fundraising Manager)
————————————————————————————————————————————————————————————————————————
I’m reaching out on behalf of everyone here at Manchester City to invite you to join us at the Etihad Stadium on Sunday 23rd March for our Women’s Super League clash with Chelsea!
We would be delighted to provide complimentary tickets for any service users, staff, or volunteers who may wish to attend.
If this is something you might be interested in, please let me know how many tickets you would like and don’t hesitate to get in touch should you have any questions.
Please note, all tickets will be distributed via email.
All the best,
Alice
HOSPICE OPENING & CLOSING DAYS
- This week, we have children and young people booked in from Monday until Saturday evening. We’ll be closed overnight on Sunday 16th and Monday 17th, re-opening on Tuesday 18th for five nights.
MONDAY 10th
- It’s-a-me, Mario! Our children and young people will be taking part in themed arty fun in the Messy PlayZone this morning to celebrate Super Mario Day.
- The hydrotherapy pool will be open for swimming lessons this afternoon.
TUESDAY 11th
- Derian Playgroup will be held in the Seaside Room this morning, where our babies and toddlers will be enjoying a morning of music, messy play and fun from 10:00am – 11:30am.
- Our first paediatric palliative care study day will be taking place today, led by our Education Team. The day is aimed at healthcare professionals who support CYP and their families who are receiving palliative and end of life care in acute and community settings.
- Let’s get our bodies moving, it’s music and movement time! Join us in the Sensory Room this afternoon.
WEDNESDAY 12th
- Cornerstones – our support group for bereaved grandparents – will take place in the Seaside Room from 10:00am – 12:00pm.
- We Are Derian staff forum will be held in the Seaside Room from 2:00pm – 3:00pm. All staff are welcome to attend.
- Sensory Story Time for our children and young people will take place in the House Lounge this morning.
- We’re off on a trip out in the fun bus to rebound therapy this afternoon for some bouncing fun!
- Pet Therapy pooch Shuna will retire today, with a goodbye celebration being held in the Seaside Room for her in the Seaside Room from 3:00pm.
THURSDAY 13th
- We’re hosting our very first Iftar event this evening in the Seaside Room from 5:00pm – 7:00pm, where we’ll be celebrating the holy month of Ramadan with influential members of the Muslim community and Derian families involved in our Ramadan campaign.
- Spring has sprung – meet us in the Messy PlayZone this morning to make flower wreaths to take home.
- Our children and young people will be enjoying fun and splashes in the hydrotherapy pool this afternoon.
FRIDAY 14th
- Let’s make some yummy baking treats in Danni’s Diner for us to take home.
SATURDAY 15th
- The first-ever Coffee & Chat for volunteers will be held at the hospice here this morning from 10:00am. It’s a drop-in session for any of our volunteers across the organisation to enjoy a pastry, meet one another, and find out what’s currently going on at Derian House.
- What will we find in the grounds of the hospice in our Great Derian Scavenger Hunt this afternoon?
SUNDAY 16th
- There will be no kitchen staff in today, so any staff working will need to bring their own meals.
- The Keepsake Circle Chapter Four will launch today at an afternoon tea for all the families who have taken part in this year’s special song-writing project with our Patron, Kiki Deville.
ANY OTHER BUSINESS
- The latest CQC briefing sessions will start up again at the end of this month. To book a place on either Thursday 27th March (10:00am – 11:30am), Friday 28th March (1:00pm – 2:30pm), Tuesday 1st April (10:00am – 11:30am), Thursday 3rd April (10:00am – 11:30am) or Friday 4th April (1:00pm – 2:30pm), please email Julie Hatch (Executive Assistant).
- If you would like to share with the rest of Derian what your department is up to in the next 7 days, please send an email to cameron.murray@derianhouse.co.uk before Friday the week before.
Have a great week everyone! 🙂
Dear All,
We have been gifted a complimentary table to the ‘It’s All About the Kids Gala Ball’ on Saturday 15th March at The Hilton, Deansgate, Manchester. Please find details attached.
The ball will raise money for Derian House, along with three other charities, and the evening will include top class entertainment by Britain’s Got Talent winners and West End stars.
If you and a guest would like to attend, please can you let me know asap.
Thank you and any questions, please just let me know.
Kind Regards
Emma
Good Morning to you all.
I’d just like to send a little reminder that the dining room is shared by all staff, children, and families, so if we could all be mindful when we have enjoyed our lunch, it is everyone’s responsibility to please give the table a quick clean with cleaning products provided and leave your area as clean as possible.
Many Thanks
Alison Burke
Dear All,
As the Hospice gets busier with overnight stays and an increase to 5 nights per week, could we please ask the following –
• No-one walks through the bedroom corridor before 10am apart from Clinical staff and housekeeping – this will ensure privacy and dignity for our children when getting bathed and ready in the mornings.
• There are signs on the door to remind everyone. If you need to access the bedroom corridor before this time, please speak to the team leader or shift coordinator.
• Please be mindful if you are on the lodge corridor before 10am that some of our teenagers and young adult like a lie in, so please keep noise to a minimum.
If you have any queries, please speak to any of the senior team.
Thank you for your cooperation in ensuring that all our children have a great stay at Derian and their privacy is respected.
Regards,
Bridget
Bridget Thomas
RGN, Dip Children’s Nursing, BSc(Hons) Health Visiting, MSc
Clinical Director
It’s World Book Day next Thursday 6th March.
Please join in with us and dress up as your favourite story book character for the day, however big or small, let’s make it a great day for the children and young people.
If you have the story at home, feel free to bring that in too.
When planning your outfit, please still adhere to infection control measures.
Thank you everyone and look forward to seeing some inventive costumes next week.
Kind regards,
Claire van Opstal
We’re proud to be joining hospices across England, Scotland and Wales to protect the future of hospice care. We’re very excited to be part of a nationwide campaign to help raise the profile of hospices and the incredible work we do. Gifts in Wills help fund the care of 1 in 10 children and young people at Derian House, that’s why we’re asking our incredible supporters and community to consider leaving a gift to our hospice.
Look out for the Hospice UK TV advert launching on Monday 17 February, but if you just can’t wait – you can watch it now on YouTube:
https://www.youtube.com/watch?v=DB_ntxBHIf4
Did you know you can make your Will for free? Not only does writing a Will provide comfort for yourself and the ones you love, but it can also be a chance to support a cause you care about. Click here to request an information pack https://www.derianhouse.co.uk/legacy/
Together, we can help hospice care live on for all, for now, forever.
Good afternoon
For information, the white lines will be painted on the car park on Wednesday 5th February 2025 ( tomorrow ) therefore this area will be closed.
Could I please ask for your co-operation and leave this area clear so the lines can be marked.
Thank you
| Kind regards,
John Boe |
Hi all,
****MOOREPAY UPGRADE****
This message is to inform you we have a scheduled Moorepay upgrade which will take place on MONDAY 3RD FEBRUARY – TUESDAY 4TH FEBRUARY
Whilst the upgrade takes place you are likely to receive notifications, however, ***DO NOT*** action any request and do not attempt to access Moorepay until you have received instruction from ourselves in the Finance Team
The upgrade will bring the following enhancements:
- New easy-to-use interface and simplified menu structure
- Guided user support to take you through the software (pages and processes)
- Access to detailed payslips via both the Web Application and NEW Mobile App
Important information
- Once instruction has been received from the Finance team – You will be required to click the link in the verification email, set up a new password and successfully log in on a browser window.
- Please choose a new password which is at least 9 characters long and includes a minimum of 1 lower case letter, 1 upper case letter and 1 simple symbol.
- You MUST log in successfully on the website first, before you will be able to log into the Mobile App
- The NEW Mobile app is downloadable from your usual app/play store on both apple and android devices.
- Please remove any old saved or bookmarked URLs as from this time you will need to use the following URL to access Moorepay https://app.moorepay.co.uk/
- If you are unable to log in within 24 hours of the verification email being received, please navigate to the above Moorepay URL, enter your username, click ‘NEXT’ and use the “Forgotten your password?” process. The link in this email will last for 2 hours, at which point, you will need to request the forgotten password e-mail again.
If you have any questions regarding the above, let us know.
Many Thanks
| Kind regards,
Dawn Fraser-Cistaro |
New year, new you?
2025 is the perfect chance to start a brand new chapter, so why not do something incredible for Derian House instead of the same old resolution?
For more info or to sign up to any of these events, visit the link below.
https://www.derianhouse.co.uk/events/

Good morning everyone,
Fancy kicking off your new year resolution fitness goals off with Derian’s Top Dog this February? 🐾
We’re asking people to raise £100 by walking 100km throughout the month of February 2025 – this works out about 3.5km/2 miles per day but you’re very welcome to split the distance however you like. This is the third time this event has been launched and has raised over £20,000 for the hospice and I know we’ve had a lot of staff and their four-legged friends take part so we’d love for you to join us again this year!
We’re launching this event with a 3km walk on Saturday 1st February 2025 at Café Ambio, Astley Park, Chorley at 10am – even if you do not want to take part in the event, you’re more than welcome to join us for the walk!
For more information to get involved, please let me know.
| Kind regards,
Ellie Smith Income, Comms & Marketing |
Good morning
We have installed designated Fleet Vehicle parking signs, of which 2 are specifically for the electric fleet vehicles in the layby and 3 other spaces have been designated for the remaining fleet vehicles.
I would respectfully request that under no circumstances are these designated spaces used for any vehicle other than fleet vehicles to ensure they are always available and accessible as needed.
Thank you for your understanding.
Kind regards,
John Boe
Head of Facilities and Infrastructure
Hello Everyone,
I just wanted to make sure that everyone is aware of the Wellbeing support that we offer at Derian House:
- Sage Benefits
We are all covered for Sage Employee benefits which offer a range discounts and benefits, see attached. One of these benefits is a counselling service which is totally confidential. To access the counselling service you would need to access the portal to arrange. You can use this counselling service for any needs not just work related.
To access your benefits, simply visit https://www.sageemployeebenefits.co.uk and log in with your username name@derianhouse.co.uk and password.
- Counselling Sessions
For work related stress or support you can access two counsellors Sam and Suzie. You can contact them direct to arrange sessions with them and it is completely confidential.
samantha.crapnell@number11counselling.co.uk
- Anonymous email
On the Derian Intranet under Staff Forum there is the ability to send an anonymous email with any queries or concerns.
- Wellbeing Sessions
John Pilling sends out regular wellbeing messages and holds regular mindful meditation sessions.
As always if you need anything further please let me know.
Thanks
Kim
Hello all,
A polite reminder about the process of using the fleet (pool) cars:
Monday to Friday (office hours) – Please ask at reception for your car keys (this is so reception can document that you have arrived for your keys), on return please drop them back off with reception (or admin if no one is at reception), again this is so reception can mark the booking with ‘returned’.
When using the pool cars please make sure you fill out the mileage sheet (please leave the pen in the document folder), and if there are no wipes left to clean the car after use, please notify the housekeeping team.






































